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We currenlty accept the following credit cards for payments:VISA MasterCard AMEX DISCOVER Sezzle
We only replace items if they are defective or damaged. If you need to exchange it for the same item, you can reach us for support.
Wellspports Nutrition Livewell happily ships to all countries worldwide.
We take fraud and chargebacks very seriously. Depending on the severity, it will result in serious repercussions ranging from disabling your purchase ability, law enforcement involvement, and legal action.
Please allow 24-48 hours to see if the package shows up. Some mail carriers will mark it as delivered when it is still in the truck.We are not accountable for damaged, lost, or stolen packages after the driver confirms delivery of the package.We advise following the provided tracking information on the day of delivery to receive the package in person at the time of delivery.You will receive an email or SMS notification when the package has been delivered. If you cannot find your package, please do the following:- Check anywhere at the delivery address where the shipping provider may have hidden the package; - Check with your neighbors to see if they may have received the package; - Check with your local post office or USPS/UPS point to see if they may have the package.If all other fails, immediately submit a missing and lost package claim with USPS or UPS. Once you have done this, please contact us with proof of the claim; if the claim has not seen any changes within 72 hours, we will reship your order.File USPS claim here. File UPS claim here.
We ship to all valid APO, FPO, or DPO military addresses.
Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, your refund will be processed. A credit will automatically be applied to your account, or a refund will be issued to the original payment method within 5-7 business days.
Orders placed between Monday and Friday are shipped on the same day. Domestic shipping generally takes about 1 to 3 business days. International orders can take anywhere from 5 to 20 business days depending on the location.
Our policy lasts 14 days. If 14 days have gone by since the date of your purchase, unfortunately, we can't offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it.It must be in the original packaging. Apparel must be unworn, unwashed, with tag(s), and in new condition.We require a receipt or proof of purchase and an order number to complete your return.
First of all, thank you for ordering from us!When you place an order you will receive a confirmation email of your order. If you haven’t received the confirmation mail, please check your spam box first. If it’s not in the spam box please send us an email at info@wellsports.us